Goods exchange - return Conditions

Customers need to check the status of the goods and can exchange / return the goods at the time of delivery / receipt in the following cases:

• The goods do not match the ordered type, code with purchasing order.

• The quantity does not match the quantity with purchasing order.

• The packaging was damaged such as tearing, flaking, breaking…

• Customers need to provide relevant documents proving the above deficiencies to complete the exchange / return of the goods.

• In case customers have any related comments / complaints, please contact hotline of WFF (028)38 200 461.